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KeyVits: hereinafter referred to as the company, we or us
Our site/website:, or any derivative or sub-domain thereof owned by KeyVits
You: the customer

These terms and conditions, together with other policies described on our website, set forth the legally binding terms, obligations and responsibilities for your use of our website. Please read these Terms and Conditions and associated policies carefully before submitting an order for any product/s.

"KeyVits" and "” or any subdomain thereof is the trademark of KeyVits. The content on our website is the copyright of KeyVits or our content and technology providers. The content may also be protected by trademark, patent, trade secret and other laws. We retain all rights in the content and the website. You may view, print, download and electronically store the contents of the website for personal use to the extent necessary to view the website and make reasonable use of the website. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes or re-publication any of the materials or content on the website without our prior written permission. Our website may also contain "third party content" owned by other licensors. You may not unless and to the extent otherwise specifically authorised by us copy, modify, translate, publish, reproduce, commercially exploit, broadcast, transmit, distribute, perform, display or sell any content appearing on or through the website.

Only private individuals aged 18 years or over are permitted to register for use of the website. By accessing, using or browsing the website you agree to be bound by these terms, conditions disclaimers and limitations of liability. If you do not agree with these terms and conditions of use, you should leave the website immediately. KeyVits reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. Such modifications shall be effective upon posting on the website. By using the website, you acknowledge that you have read and understood these Terms and Conditions. The website may contain links to other websites; we are not responsible for the content, accuracy or opinions expressed on such websites, and such websites are in no way investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on our website does not imply approval or endorsement of the linked website by us. When you access these third party sites, you do so at your own risk.

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us or for which we may become liable for (including but not limited to), all damages awarded against us under any judgement by a court of competent jurisdiction and all settlement sums paid by us as a result of any settlement agreed by us arising out of or in connection with any claim by any third party that your use of our website is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice; any claim by any third party that your use of our website infringes that third party's copyright or other intellectual property rights of whatever nature; any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of our website by you or for any other claims arising from your use of the website to order product/s in the normal manner.

When you register and set up an account with us, you will be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, user name or password of another registered user at any time or to disclose your password to any third party. You agree to notify us immediately by email if you suspect any unauthorised use of your account or access to your password. You are solely responsible for any and all use of your account.

Although every care is taken to ensure information provided on our website is accurate, we make no representation and give no warranty of any kind in respect of the information. All images represent an accurate portrayal of the product/s at time of publishing, but are subject to change without notice. We accept no liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in our website or in respect of any error or omission. Information and statements are not intended to diagnose, treat, cure, or prevent any disease. We are not nor do we claim to be health care professionals and you are advised to consult your doctor before taking any supplements, especially if you have any existing medical conditions.

Although every care is taken to ensure that pricing is current and accurate at time of upload; we take no responsibility for any typographical errors or mis-pricing. In the event of mis-pricing we will either contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price. Any incorrect pricing will be immediately corrected on the website upon notification or discovery. Price and availability is subject to change without notice, and any product may be withdrawn from sale without notice or without incurring liability.

You may order products from the website by submitting a completed order form through the standard checkout procedure. We will confirm acceptance of your order by sending an e-mail to the registered account address. The sending of this e-mail (whether or not it is received) makes the contract between us. The price of the product/s will be the price quoted on the website at the time we accept your order. The price will include any applicable value added tax and the cost of delivery where appropriate, unless you qualify for free delivery. These charges may vary according to the method of delivery and the delivery address you specify in your order. Should a product you have ordered be subsequently discounted through a special offer (after your purchase) we cannot refund the difference between your original order price and the new discounted price.

We know that many customers value their personal privacy and wish to ensure that any company who provides a service to them will also value their privacy. We therefore guarantee that we will not sell or pass your data to a third party, in the normal course of business, unless that third party requires the data to provide you with your order for delivery or in the course of communicating with you as a customer. We will process your personal data fairly and lawfully.

To enable us to process your order we will ask you to provide personal details such as: Name, Email address, Username, Password, Address, Payment details.

Payment is made by credit or debit card through Paypal at the time we accept your order. The credit/debit cards we accept are listed on the website at the time you place your order. No credit or debit card numbers are held on our website or on the associated back-office systems used by us to process your orders. For future reference to help us communicate with you, the first few and/or last digits only of your credit/debit card number may be kept by us. All payment processing is carried out by Paypal, through their secure servers.

Payments and charges due must be made in United Kingdom Pounds Sterling.

Delivery charges are displayed on either the product page or on the order form in the checkout procedure. We do not ship internationally. Every reasonable effort will be made by us to ensure the goods ordered are despatched to the place set out in the order form in the checkout procedure within 1 working day of the acceptance of the order by us. Any dates quoted for delivery of the goods are approximate only and we shall not be liable for any reasonable delay in delivery of the goods however caused. However, the time for delivery will not be essential to the contract between us. Delivery of the Goods shall be performed by a third party. We shall not be liable for late delivery unless we have acted negligently. If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges. If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this. Where delivery is otherwise than at the customer's premises, the customer shall be liable for any additional delivery and insurance charges.

Risk of damage or loss of the goods shall pass to the customer on delivery or, if the customer fails to take delivery of the goods, the time when we or our agent has used every reasonable endeavour to deliver the goods. Title in the Goods shall not pass to the customer until we have received payment in full of the price of the goods and all other goods agreed to be sold by us to you for which payment is due.

You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation. If you cancel your order after we have despatched the products, you must return the products to us at the address shown above. The products should be returned in good condition and at your own expense by a recorded delivery service. You cannot cancel your order once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products is unaffected. If, for reasons beyond our reasonable control, including but not limited to an inability or failure on our part to supply the goods to you, we may cancel the agreement at any time before the goods are delivered by giving notice to you. We shall promptly repay to you any sums paid by you or on your behalf under or in relation to the agreement. We shall not be liable for any other loss or damage whatsoever arising from such cancellation.

Any refunds due will be made by means of a credit to your credit/debit card via your paypal account.

We are required by law to obtain your consent to processing your data. Your continued use of our website and registration thereof assumes that you have given your consent to the uses outlined in this document and within associated policies shown on our website. You can advise us that you wish to withdraw your consent (and thereby close any account you have with us) by sending us an explanatory email to We will endeavour to delete or update your information as soon as possible, usually within three working days.

We will not be held liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control; ie. a "Force Majeure Event".

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

Strikes, lock-outs or other industrial action.

Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster or circumstances beyond our control.

Impossibility of the use of public or private telecommunications networks.

The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

This is a list of activities that are illegal or prohibited on our website. We reserve the right to investigate and take legal action against anyone who, in our opinion, violates this provision, including without limitation, reporting such person to the appropriate law enforcement authorities. Prohibited activities include, but are not limited to:

Criminal activity or any tortuous act or civil wrong, pornography, incitement to racial hatred, incitement to terrorism or violence, fraud, posting obscene material, drug dealing, harassment, stalking, spamming, sending of viruses or other harmful files, copyright infringement, trademark infringement, breach of confidence or theft of trade secrets;

Covering or obscuring any part of any page on the website via HTML/CSS or any other means;

Any automated use of the system such as using scripts to perform automated operations;

Interfering with, disrupting or creating an undue burden on the website, server or the networks or services connected to the website;

Attempting to impersonate another user or person;

Using the account or password of another user at any time or disclosing your password to any third party or permitting any third party to access your account;

Using any information obtained from the website to harass, abuse, or harm another person;

Using the website in a manner inconsistent with any and all applicable laws and regulations;

Modifying, accessing or making available data stored on a computer device which you have accessed through our network, when either the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you do not do this;

Making available or uploading files that contain software or other material, data or information not owned by or licensed to you or collecting information about others (e.g. names/addresses) without their prior consent;

Gaining unauthorised access to other computer systems;

Breaching any laws concerning the use of public communication networks;

Making available, uploading and distributing by any means any material or files that contain any viruses, bugs, corrupt data, "trojan horses", "worms" or any other harmful software;

Falsifying the true ownership of software or other material or information contained in files made available via the website or obtaining or attempting to obtain unauthorised access, through whatever means, to the website or computer systems or areas of our or any of our partners' networks which are identified as restricted;

Dissemination of any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;

Transmission of material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;

Interfering with any other person's use or enjoyment of the website or interfering or disrupting networks or websites connected to our website.

We reserve the right to terminate any contract between the parties and may cancel or suspend future deliveries if the customer fails to make payment of the total price plus any applicable postal and handling costs on the date of the order; and is in breach of these conditions or any other contract between the parties. On termination, the customer shall pay to the company all costs, expenses (including legal and other fees incurred), arrears, charges, or other payments arising in respect of the goods under the contract at the date of termination.

These terms and conditions and associated policies shall be subject to the laws and the courts of the United Kingdom. In the event that any term or condition is declared invalid or unenforceable such a determination shall not affect the other provisions of this contract all of which shall remain in force